Betterwell Telehealth
Care that keeps
time with you.
Betterwell is a telehealth clinic with a check-in every month. It begins with a live consultation, and your practitioner checks in every month after.
Takes a few minutes. No obligation to book.
Health goals
Choose where to begin.
Each goal begins with a live consultation. Your practitioner learns your history before anything else.
If 2 goals feel close, choose either one. Your practitioner sets the focus with you.
How it works
Four steps to your first check-in.
- 01
Start your health assessment
Answer a few focused questions. Your practitioner reads every answer.
- 02
Meet your practitioner
Talk live by video, wherever you are.
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03 Agree your plan
If deemed medically appropriate, you agree a plan together. Advice, a referral or no treatment are also possible outcomes.
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04 A check-in every month
Review your progress and choose the next step.
Ongoing care
A check-in every month.
The next step is yours.
Your practitioner meets you live each month. Together you review your progress, then you choose to continue, adjust or conclude.
- A live check-in by video or phone
- Your progress tracked in one place
- A written summary after every check-in
Why Betterwell
Care that moves at your pace.
Each month, you and your practitioner look at what has changed. Your care follows your pace.
About Betterwell
Monthly check-ins
A live check-in with your practitioner.
Progress tracking
See your progress in one place.
Ongoing support
Support between your check-ins.
Fees
What it costs.
Two fees cover your care: the first consultation and the monthly care plan.
Initial consultation
A live video consultation with an Australian practitioner.
$79 one-off
What is included
- Identity check and health history review
- Your goals, and whether telehealth suits you
- Pathology request where clinically indicated
- A clear next step, including a referral if telehealth does not suit you
Monthly care plan
A check-in every month, at the same monthly fee.
$59 per month
Each month includes
- A live check-in by video or phone
- Your progress tracked in one place
- A written summary after each check-in
- A decision each month to continue, adjust or conclude
Start with your health assessment.
Begin with the assessment. It takes a few minutes, with no obligation.
Do I need a referral?
No. You can book a consultation directly. With your consent, we can share a summary of your care with your GP.
What happens in the first consultation?
Your practitioner confirms your identity and reviews your health history and goals. You talk through whether telehealth suits you. A plan is discussed only if deemed medically appropriate.
Is telehealth right for every concern?
No. Your practitioner may recommend an in-person assessment, urgent care, a GP review, a referral to another health professional, further tests or no treatment.
How does the monthly care plan work?
Each month you have a live check-in with your practitioner. Your progress is tracked in one place, and you get a written summary afterwards. At each check-in you decide together to continue, adjust or conclude your care.
How is my information handled?
We collect only what is clinically relevant. Your health information is stored securely and handled under the Privacy Act 1988 and our Privacy Policy.
Your health assessment takes a few minutes.
Answer a few questions, then meet your practitioner live. From there, every month is yours to decide.
Which health goal brings you here?
Choose one to begin. Your practitioner reviews your answers.